App Store Connect iPhone Duo screenshots: errors and checks
App Store Connect accepts iPhone Duo screenshots at 1398 × 2034 or 2007 × 2853 pixels (2034 × 1398 or 2853 × 2007 in landscape), as PNG or JPEG with no alpha channel, up to 10 per device size: check these points before uploading.Source: Apple screenshot specifications
Preparing App Store screenshots for a foldable iPhone? Check dimensions, transparency and screenshot count before manual upload. DuoShot has not yet tested Duo uploads.
If Connect reports “image dimensions are not valid”, check the display and orientation. For Duo portrait: 1398 × 2034 px outer, 2007 × 2853 px inner. iPhone with Dynamic Island (medium display, 6.3") required: 1206 × 2622 px (1179 × 2556 accepted as an alternative). Swap dimensions for landscape. Optional 6.9″ formats use their own device size.
App Store Connect accepts up to 10 iPhone Duo screenshots per device size. In DuoShot, select up to 10 Duo screenshots, outer only, inner only, or a mix. Uploads have not yet been tested by DuoShot.
Out of DuoShot’s scope. We don’t make the 15–30s preview video. Pixels, yes. App Store preview, no.
Questions about rejected screenshots
If Connect reports “image dimensions are not valid”, check the display and orientation. For Duo portrait: 1398 × 2034 px outer, 2007 × 2853 px inner. iPhone with Dynamic Island (medium display, 6.3") required: 1206 × 2622 px (1179 × 2556 accepted as an alternative). Swap dimensions for landscape. Optional 6.9″ formats use their own device size.
App Store Connect accepts neither an alpha channel nor transparency. DuoShot exports opaque RGB PNG or JPEG. Check the exported file before uploading.
App Store Connect accepts up to 10 screenshots per device size. In DuoShot: outer only, inner only, or a mix.